Liaison Assistant

Action Contre la Faim is an International Humanitarian Organization established in 1979 with the mission to save lives by combating hunger through prevention, detection and treatment of malnutrition, in particular during and after emergency situations caused by conflict and natural disasters. Action Contre la Faim provides coordinated responses in nearly 50 countries including Yemen globally within 7 field of expertise which includes Nutrition and Health, Water, Sanitation and Hygiene, Food Security, Mental Health Care Practices, Gender and Protection, Advocacy, Risk and Disaster Management and Research.
ACF has been operational in Yemen since 2012 and is operational in 4 bases (Aden, Hodeida, Al khokha and Sanaa). The mission implements its activities which are centred on 3 sectors, Nutrition and Health, Water, Sanitation and Hygiene (WASH), Mental Health and Psychosocial Support and Protection (MHPSS-P).
For more information please visit our website. https://www.actioncontrelafaim.org/en/missions/yemen/

• Job Title:  Liaison Assistant 
• Location:  Aden, 
• Contract duration: Till 31 December 2026 with possibility for renewal 
• Basic monthly salary (taxable): 897$ to 1072$ based on experience salary calculation (excluding other benefits offered by the organization)
• Direct Line Manager: Senior Liaison Officer
• Functional: Field Coordinator 

Position Summary

Provide administrative support to the management of visas, travel permits, translation of official documents to maintain and ensure smooth relationship between ACF and relevant authorities in relation to ACF operational activities.

Objective 1: Management of Visas/Residence Permits for Expat Staff

• Assist the Sr. Liaison Officer with administrative tasks required for expat entry visa, residency, exit reentry, final exit & extensions with all engaged authorities specifically with the Ministry of Health (MOH), Supreme Council for the Management and Coordination of Humanitarian Affairs and International Cooperation (SCMCHA) & National Security (NS). 

Objective 2: Translation and Submission of Documents 

• Submit any official letters (Sub-agreements, Reports, Authorities’ letters, Visa Requests, etc.) and relevant documentation as requested by the authorities and ensure that ACF activities are facilitated within the legal and accepted practices in Yemen. 
• Support in drafting official correspondence to government bodies in Arabic and maintain an accurate reference number tracker of all outgoing communication.

Objective 3: Preparing, Submitting Travel Permit Requests for Approval

• Support in preparing and submitting travel permit requests and ensuring that all administrative procedures and approvals are communicated to the requesters on time

Objective 4: Submission and follow up on Security related Procurement Lines

• Provide administrative support and follow up to procurements raised by Humanitarian Access and Security/Liaison Units

Safeguarding Commitments

Action Contre La Faim has a zero tolerance to all forms of violations of Child and Adult Safeguarding, Sexual Exploitation and Abuse and the Code of Conduct by staff. In the process of recruitment, selection and appointment ACF implements a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.

Gender Equality Commitments  

• Foster an environment that supports values of women and men, and equal access to information;
• Provide a work environment where women and men must be evaluated and promoted based on their skills and performance;
• Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. race, color, ancestry, national origin, age, or marital status;
• Value and respect all cultures. 

SKILLS AND EXPERIENCE REQUIRED FOR THE POSITION

• Degree/Diploma in social sciences or any relevant field; 
• Proven management and coordination skills (HR, projects, and stress management);
• Excellent written and spoken English, including the ability to write clear and engaging reports;
• Ability to work in a multi-cultural, multi-ethnic environment with respect for diversity;
• Planning and organization skills with the capacity to pay attention to details;
• Proficient in Microsoft Office Applications;
• Excellent communication skills with the ability to communicate effectively in English and Arabic;
• Experience in establishing working relationships with authorities, preferably;
• Capacity to work as a team and liaise with other departments to ensure effective communication